Third
direction: CRM, TEM and other resources management
concepts
The result of current CRM training course
is crews are pretty well trained for normal situation.
On the other side, crews appear weak during deteriorated
situations.
Seven new CRM training courses can be proposed.
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Cockpit
crew Resources Management (CCRM)
Innovative course with brand new directions:
- Cognitive
management (see above Second
Directions: Human Factors Concepts)
- Threat and errors management
(TEM)
This training course develop and focus on how the
cognitive system works in normal and deteriorated situations
As required by most of the CAA regulations, these
concepts could also be trained during:
- Commander CRM
- conversion CRM (new aircraft type)
Primary publics: cockpit
crew and cabin crews.
It is mandatory both
attend in a same session.
Secondary
publics: maintenance and engineering,
ground, etc. (at least, one representative
of each company department), one
representative from other organisations
(ATC, Airport, etc.).
The benefits of joint sessions are tremendous:
- increase the level of integration within the
company
- allow jobs to be known
- mix different points of view
- allow to know each jobs constraints
- each job is a connection of the safety chain
- promote the company
- etc.
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Cabin crew
Resources Management (CARM)
Innovative course with
brand new directions:
- Cognitive
management (see above Second
Directions: Human Factors Concepts)
- Threat and errors management
(TEM)
As required by most of the CAA regulations, these
concepts could also be trained during conversion
CRM (new aircraft type).
Primary
publics: Cockpit and cabin
crew must share
joint CRM sessions.
Secondary
publics:
Other jobs from each department.
Here again, the
benefits of joints sessions
are tremendous:
- increase the level of integration within the
company
- allow jobs to be known
- mix different points of view
- allow to know each jobs constraints
- each job is a connection of the safety chain
- etc.
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Company Operations and Managers
Resources Management (COMRM)
It is not a management
training course, but a course to improve the
way the company executives interact and decide
within an aviation environment. It mainly focus
on the Human Factors aspects of operations in
complex systems.
The first goal
is to show how decisions could have deep consequences
on the flight safety.
The second goal
is to demonstrate each one is a piece other the
safety chain.
Primary
publics: Managers and operations
staff.
Secondary
publics:
Other jobs from each department.
Here again, the benefits
of joints sessions are tremendous:
- increase the level of integration within the
company
- allow jobs to be known
- mix different points of view
- allow to know each jobs constraints
- each job is a connection of the safety chain
- etc.
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Maintenance Resources
Management (MRM)
It is a resources management
course for staff member in charge with maintenance
and mechanical operations on aircrafts. It mainly
focus on the Human Factors aspects of operations
in complex systems.
The first goal
is to show all technicians the way they work and
their decisions/actions could have consequences
on the safety of the flights.
The second goal
is to demonstrate each one is a piece other the
safety chain.
Primary
publics: Engineering and Maintenance
staff.
Secondary
publics:
Cockpit crew, cabin crew, other
jobs from each department.
Here
again, the benefits
of joints sessions
are tremendous:
- increase the level of integration within the
company
- allow jobs to be known
- mix different points of view
- allow to know each jobs constraints
- each job is a connection of the safety chain
- etc.
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Traffic
Resources Management (TRM)
It is a resources management
course for Air Traffic Controller
The first goal
is to show all controllers the way they work and
their decisions/actions could have consequences
on the safety of the flights.
The second goal
is to demonstrate each one is a link in the the
safety chain.
Primary
publics: Air
traffic controllers.
Secondary
publics:
cockpit crew, cabin crew, other
jobs from different organisations.
Here
again, the benefits
of joints sessions
are tremendous:
- increase the level of integration within the
company
- allow jobs to be known
- mix different points of view
- allow to know each jobs constraints
- each job is a connection of the safety chain
- promotes ATC system
- etc.
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Other ground
operators Resources Management (GRM)
It is a resources management
course for ALL other operators working daily
for the aviation industry (mainly airport staff),
and linked (directly or indirectly) to airplanes
(refuellers, load masters, marshaller, porter,
etc.).
The first goal
is to show all technicians the way they work and
their decisions/actions could have consequences
on the safety of the flights.
The second goal
is to demonstrate each one is a piece other the
safety chain.
Primary
publics: Airports
staff .
Secondary
publics:
cockpit crew, cabin crew, other
jobs from different organisations.
Here
again, the benefits
of joints sessions
are tremendous:
- increase the level of integration within the
company
- allow jobs to be known
- mix different points of view
- allow to know each jobs constraints
- each job is a connection of the safety chain
- promotes airport system
- etc.
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Threat Errors Management (TEM)
Comming soon
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